NIRA Goes Digital: New Online Portal Cuts National ID Registration Queues

The National Identification and Registration Authority (NIRA) has introduced a new online system to simplify the process of applying for or renewing National Identification Cards. The digital portal, accessible at https://prereg.nsis.nira.go.ug/pre-registration-ui/#/eng, allows Ugandans to begin their registration from anywhere with an internet connection. This innovation is expected to reduce long queues at physical registration centers, which have been a major inconvenience for many citizens in the past.

Before this development, the registration process was mostly manual. Applicants had to visit NIRA offices or designated centers to fill out paper forms. This system created several problems, including long waiting times and difficulties for people in rural areas who had to travel long distances to access registration services. The manual process also increased the risk of errors in data entry and slowed down the overall processing of ID cards. Additionally, the collection of biometric details such as fingerprints and facial recognition was done in person, often causing further delays.

The new online portal allows both first-time applicants and those renewing their IDs to submit personal and parental information digitally. After completing the online form, the system generates a unique Application ID. Applicants must then visit the nearest NIRA registration center with a printed copy of their form and the Application ID to complete the process with biometric data capture.

NIRA recommends using a desktop or laptop computer for the best experience when accessing the portal, as mobile phones may not fully support all features of the platform. A stable internet connection is also advised to ensure smooth registration.

By moving much of the registration process online, NIRA aims to reduce overcrowding at its offices. This will allow staff to focus more on biometric enrollment and issuing ID cards efficiently. However, challenges remain for people with limited internet access or those who are not familiar with digital tools. NIRA acknowledges this and plans to continue public education efforts to help more Ugandans use the new system.

Peter Okwalinga, a NIRA official, also addressed concerns from parents about the accuracy of their children’s data during the ongoing mass enrollment in schools. He assured parents that the new portal allows them to pre-register their children for National Identification Numbers (NINs) from home before NIRA visits schools for biometric data collection.

To use the portal, applicants need to visit the website and select whether they are registering for the first time or renewing an existing ID. They must then fill in the required details accurately before proceeding to a NIRA office for the final steps.

This new system is a significant step toward modernizing Uganda’s identification process, making it faster and more convenient for citizens while reducing the burden on NIRA’s physical offices. With continued improvements and public awareness, the online portal could transform how Ugandans access this essential service.

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